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Return to shopPrivacy Policy
At Zen Vitals, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or place an order. We are committed to handling your information responsibly and transparently in accordance with applicable data protection laws.
Information We Collect
We may collect personal information that you provide when placing an order or contacting us, including your name, email address, telephone number, billing address, and delivery address. We may also collect limited technical information, such as your IP address, browser type, device information, and website usage data, to help maintain and improve our services.
How We Collect Information
Information may be collected through website forms, order processing, customer communications, and interactions with our website. We may also use cookies and similar technologies to improve website functionality, understand visitor activity, and remember preferences. You can manage cookie preferences through the available website settings or your browser, where applicable.
Use of Personal Information
We use your information to process and deliver orders, communicate about purchases, respond to enquiries, provide customer support, maintain website security, and meet applicable legal obligations. We only use personal information for purposes that are lawful and appropriate to our services.
Data Security & Confidentiality
Zen Vitals takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure. Access to personal data is limited where appropriate, and information is shared with service providers only when necessary for legitimate business operations or legal requirements. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Data Sharing & Retention
We do not sell personal information to third parties. Information may be shared with relevant payment providers, delivery services, website service providers, or legal authorities when necessary to fulfil orders, operate our website, or comply with legal obligations. Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal and accounting requirements.
Your Privacy Rights
Depending on applicable law, you may have the right to request access to your personal information, correct inaccuracies, request deletion, object to certain processing, or withdraw consent where processing relies on consent. You may contact us to exercise your rights or raise a concern about how your information is handled.
Updates to This Policy
Zen Vitals may update this Privacy Policy to reflect changes in our services, business practices, or legal requirements. Any revisions will be published on this page. We encourage visitors to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact Zen Vitals through the contact details provided on our website.